Valuing a
‘Speak Up’ culture
Gübelin is committed to reviewing and addressing any incident or grievances in a timely manner and where further investigation is needed, finding resolution. As a House that follows a strict Code of Conduct, Gübelin takes these matters seriously. We encourage everybody to speak-up if they might have any concerns, in order to so. The following statements outline how we handle grievances:
- Grievances are accepted anonymously.
- Gübelin will not retaliate in any manner against anyone who reports, in good faith, violations or suspected violations concerns of the Gübelin Code of Conduct or Supplier Code of Conduct.
- Grievances should be submitted with as much detail about the alleged violation or concerns as possible and with any evidence if there is documentation available.
- Gübelin takes grievances seriously and will address any grievance in a timely manner.
- Whistleblower protections, including maintaining confidentiality of incident source upon request and treating such submissions in a confidential and sensitive manner, unless law requires disclosure, will be offered to those individuals who disclose concerns in good faith and in the reasonable belief of the occurrence of serious malpractice or wrongdoing.
All submissions can be anonymous.
Consider including your email address if you want a reply or follow-up.