Dear valued customers,

Since 1854 our company has stood for trust, quality and continuity.
As a reliable partner to our employees and customers, we are convinced that
together we can master the challenges in dealing with the coronavirus.
We are doing everything we can to contain the spread of the virus as far as
possible and to respond to the global economic impact.

To ensure the health and safety of our employees and customers
during these challenging times, we have decided to extend our online services as
a reaction to the current situation.

We invite our customers to discover an exclusive selection of the House of Gübelin’s assortment of precious jewels and watches online. The House of Gübelin’s jewellery and watch experts are here to support you with your product choice and share their expertise with you via Hotline, WhatsApp and Live Chat. Moreover, we offer free delivery on all products within Switzerland and give you the opportunity to return your products within 14 days, free of charge.

Further, in accordance with the measures taken by the Swiss government on
March 16th 2020, our boutiques in Switzerland will remain closed until April
19th 2020.

In these difficult times we would like to take the opportunity to thank
the healthcare professionals around the world for their relentless fight against
this global pandemic. We strongly believe that pandemics like the current
one are won by unity and that we need to stand stronger together than ever in
the fight against the coronavirus.

We wish you all the best during these challenging times and are
looking forward to showing you our beautiful watches and jewels at
your home and your convenience.

Sincerely yours,

Raphael Gübelin
President of the House of Gübelin